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1 Introduction
Khmer VN Lottery ("we", "our", or "us") provides the Khmer VN Lottery mobile application (com.bkhlottery.app) and web platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By installing or using the Service, you agree to this Privacy Policy. If you do not agree, please uninstall the app and discontinue use.
This app is intended for users aged 18 and above. It is not directed at children under the age of 13.
2 Information We Collect
Information You Provide
- Account credentials (username and password) for authentication
- Profile details such as display name and avatar image
- Betting selections, ticket submissions, and wager amounts
- Chat messages and files shared within the messaging feature
- Language and display preferences
Automatically Collected Information
- Device type, operating system version, and app version
- IP address for security and session management
- Login timestamps and in-app activity logs
- WebView user agent string
Information We Do NOT Collect
- We do not collect real payment or banking card information
- We do not access your device contacts or call logs
- We do not track your GPS or precise location
- We do not collect biometric data
3 How We Use Your Information
We use the information collected solely to operate the Service:
- Authenticate accounts and manage secure login sessions
- Process and record lottery ticket submissions and results
- Display lottery results, reports, and analytics to users
- Enable in-app chat communication between users and agents
- Enforce account security and prevent unauthorized access
- Send in-app notifications about results and account activity
We do not sell, rent, or share your personal data with any third parties for marketing purposes.
4 Data Safety Summary
| Data Type | Collected | Shared | Purpose |
|---|
| Account credentials | Yes | No | Authentication |
| Display name / avatar | Yes | No | Profile display |
| Betting & ticket data | Yes | No | Service operation |
| Chat messages | Yes | No | In-app communication |
| IP address | Yes | No | Security / session |
| Device info / OS | Yes | No | App compatibility |
| Payment / card data | No | No | — |
| Location (GPS) | No | No | — |
| Contacts | No | No | — |
| Passwords (stored) | Encrypted | No | bcrypt hash only |
5 App Permissions
- INTERNET — Required to connect to the Service
- ACCESS_NETWORK_STATE — Detect connectivity and show offline notice
- POST_NOTIFICATIONS — To notify you about lottery results (Android 13+)
The app does not request camera, microphone, contacts, storage, or location permissions. The app does not run background processes or services.
6 Data Storage & Security
- Passwords are hashed using bcrypt — never stored in plain text
- Sessions use secure, time-limited cookies with automatic expiry
- Role-based access control restricts data visibility per account level
- Activity logs are monitored for suspicious access patterns
While we implement industry-standard protections, no electronic transmission or storage method is 100% guaranteed to be secure.
7 Children's Privacy
This app is NOT directed at children under the age of 13. Our Service is strictly for users aged 18 and above.
We do not knowingly collect, solicit, or retain personal information from children under 13. If you believe your child under 13 has provided us with personal data, please contact us immediately.
8 Account & Data Deletion
You may request full deletion of your account and personal data at any time. To submit a deletion request:
- Use the in-app Chat feature to contact your administrator
Upon receiving a verified deletion request, we will delete your profile and personal data within 30 days.
9 Contact Us
If you have questions regarding this Privacy Policy, please contact us:
- Through the in-app Chat feature
- Via your account administrator